🔁 RETURN RATE – THE SILENT NUMBER THAT ERODS PROFITS

🔁 RETURN RATE – THE SILENT NUMBER THAT ERODS PROFITS

Many sellers are only interested in:
📈 How many orders did we get today?

But they forgot a more important question:
👉 How many orders have been returned?

Each returned order is not just a "lost sale".
That also includes:

• Two-way shipping fee
• Processing & Repackaging Costs
• Slow inventory turnover
• Inventory and staffing pressure

👉 The higher the return rate, the thinner the profit margin – even if revenue continues to increase.

Experience from e-commerce operations shows that:
❌ Slow order processing
❌ Incorrect or missing items delivered
❌ Packaging is substandard
→ These are all direct causes of increased completion rates.

📦 Reducing refunds doesn't start with the customer – it starts with operations.

When the animation process is standardized:
✔ Orders are processed quickly and accurately.
✔ Goods are packaged according to standard procedures.
✔ Inventory is monitored in real-time.

👉 The return rate decreases – profits are retained.

📩 InterLOG partners with e-commerce sellers to optimize operations and control return rates right from the source.
Send a message to our fanpage inbox for detailed advice.
InterLOG - Warehouse - Fulfillment
📞 Phone: Ms. Hien: 0828 725 586 - Mr. Loc Phat: 0325 894 994
🌐 Fulfillment website: https://warehouse.interlogistics.vn/fulfillment
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✉️ Email: hienbt@interlogistics.com.vn (Ms. Hien) - phatbl@interlogistics.com.vn (Mr. Loc Phat)